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Unanswered Alerts

Set up alerts for unanswered emails to prevent missed messages.

1 minute read

Learn how to set up Unassigned Message Alerts to notify key team members when the inbox reaches a specified number of unassigned emails. These alerts ensure a balanced workload, prevent messages from sitting idle, and promote faster response times. By mastering this feature, you’ll keep your team’s workflow organized and your inbox manageable.