Get to know Emailgistics
Shared inboxes don’t have to be chaos. We built Emailgistics to prove it.
Emailgistics is the shared mailbox management platform for Microsoft 365 and Outlook teams, automating workflows, enforcing accountability, and making sure every email gets a reply.
400+
Organizations
10,000+
Users
2,000+
Team mailboxes
2018
Founded
Microsoft Certified Partner · Available on Azure Marketplace and AppSource · SOC 2 Type II, HIPAA, and GDPR compliant
Our mission
Clarity and accountability for every team
Shared inboxes break down fast without a system: messages go unclaimed, replies get duplicated, and nobody can see who’s doing what.
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Automated routing: Messages are assigned to the right person automatically, so nothing sits unclaimed.
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Built-in accountability: Every message has a clear owner, SLA tracking, and reporting, so nothing slips through the cracks.
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Shared visibility: Internal notes and real-time dashboards keep your whole team in sync.
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Collision avoidance: See who already owns a message, so two people never send the same reply twice.
The Outlook shared inbox: what Hiver does for Gmail, Emailgistics does for Microsoft 365.
See the comparison
Why teams trust Emailgistics
Designed for diverse teams and industries
From customer service to sales to logistics, Emailgistics supports any team that relies on a shared inbox, without changing how they already work.
How JB&A transformed sales collaboration with Emailgistics: A teamwork success story
Replaced scattered distribution lists with full visibility into who replied and who hasn’t
Emailgistics helps McPherson Oil boost productivity and reduce email response time
Average reply time dropped from a day or more to 1 hour and 20 minutes, according to their Customer Experience Manager
Streamlining workflow and enhancing organization: How SCTI achieved success with Emailgistics
8 mailboxes and 125+ users across two countries, with admins now saving hours every week
Ready to take control of your shared inbox?
See Emailgistics in action with a personalized demo.
Yes. Emailgistics is a Microsoft Certified Partner, available on both Azure Marketplace and Microsoft AppSource.
Yes. Emailgistics has achieved SOC 2 Type II certification and is HIPAA and GDPR compliant, meeting the security and privacy requirements of regulated industries.
See our security practicesEmailgistics was founded in 2018. Today it supports more than 400 organizations, 10,000+ users, and 2,000+ team mailboxes on Microsoft 365.
Emailgistics is used across industries including insurance, logistics, manufacturing, healthcare, and retail. Any team that manages a high volume of email through a shared Outlook mailbox benefits from Emailgistics.