Who benefits from Emailgistics?
Any team working in an M365 shared inbox! With features like auto-assignment, team-wide templates, and performance analytics, Emailgistics eliminates inbox chaos so your team can resolve customer inquiries faster.
Preferred by global leaders in banking, healthcare, logistics, and more
4.7 Stars
5 Stars
Results that outshine the competition
85%
Improvement in SLAs
65%
Boost in customer satisfaction
50%
Faster response times
Achieve clear ownership in shared inboxes
Assign a thread to a specific user using rules or auto-assignment. Audit the entire conversation history anytime to drive accountability with your team.
- Ensure no email goes unanswered
- Eliminate duplicate responses
- Keep every interaction organized and transparent
Automate workflows while staying human
Eliminate busywork by automatically tagging, routing, and responding using templates, while personalizing interactions based on internal notes and conversation history.
- Reduce your manual workload
- Ensure consistent brand communication
- Build stronger relationships and foster loyalty
Confidently meet and report on SLA targets
Pinpoint areas for improvement and monitor KPIs like reply and close time, and inside/outside SLA %, in real-time with a user-friendly dashboard.
- Identify SLA breaches before they happen
- Provide a clear framework for accountability
- Strengthen customer relationships and foster loyalty
Gain clarity into team performance
Drill down into key metrics, individual contributions, and team performance with just a few clicks. Comprehensive reports mean you’re always ready for the C-Suite inquisition.
- Simplify the navigation of complex datasets
- Drive informed decision-making and strategy
- Evaluate communication processes with confidence
“It’s a no-brainer for any business looking to streamline email management.”
See how pc/nametag reduced response times to <10 minutes while managing 1000+ emails daily.
