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Who benefits from Emailgistics?

Any team working in an M365 shared inbox! With features like auto-assignment, team-wide templates, and performance analytics, Emailgistics eliminates inbox chaos so your team can resolve customer inquiries faster.

Preferred by global leaders in banking, healthcare, logistics, and more

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4.7 Stars

5 Stars

Results that outshine the competition

85%

Improvement in SLAs

65%

Boost in customer satisfaction

50%

Faster response times

Achieve clear ownership in shared inboxes

Assign a thread to a specific user using rules or auto-assignment. Audit the entire conversation history anytime to drive accountability with your team.

  • Ensure no email goes unanswered
  • Eliminate duplicate responses
  • Keep every interaction organized and transparent
Explore Team Email Management
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Automate workflows while staying human

Eliminate busywork by automatically tagging, routing, and responding using templates, while personalizing interactions based on internal notes and conversation history.

  • Reduce your manual workload
  • Ensure consistent brand communication
  • Build stronger relationships and foster loyalty
Explore Workflow Automation

Confidently meet and report on SLA targets

Pinpoint areas for improvement and monitor KPIs like reply and close time, and inside/outside SLA %, in real-time with a user-friendly dashboard.

  • Identify SLA breaches before they happen
  • Provide a clear framework for accountability
  • Strengthen customer relationships and foster loyalty
Explore SLA Monitoring
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Every team email management feature you need, none of the learning curve

As a Microsoft Certified Partner, Emailgistics guarantees flawless Outlook integration, ensuring quick adoption, minimal workflow disruption, and immediate productivity.

Gain clarity into team performance

Drill down into key metrics, individual contributions, and team performance with just a few clicks. Comprehensive reports mean you’re always ready for the C-Suite inquisition.

  • Simplify the navigation of complex datasets
  • Drive informed decision-making and strategy
  • Evaluate communication processes with confidence
Explore Reporting & Analytics
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“It’s a no-brainer for any business looking to streamline email management.”

See how pc/nametag reduced response times to <10 minutes while managing 1000+ emails daily.

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