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Choose the perfect plan, scale up as your business grows

Try all the features in our Pro plan with a 14-day free trial when you book a personalized demo.

Monthly
Yearly
Save 18%

Starter

$13
$11
/user/month
Billed monthly
Billed yearly

Essential email management features to keep small teams organized and efficient.

Most Popular

Pro

$31
$26
/user/month
Billed monthly
Billed yearly

Advanced features to enhance collaboration, automation, and analytics for large teams.

Enterprise

$55
$46
/user/month
Billed monthly
Billed yearly

Fully customizable solution with premium features to meet your business needs.

Why the need for a demo before starting your trial?

We want you to feel confident that Emailgistics is the perfect fit for your business before purchasing, so we tailor the demo to your specific industry and organization.

After your demo, you’ll receive unlimited access to Emailgistics Pro features — free for 14 days. No strings. No commitment. No credit card required.

Collaborative inbox

Unlimited Team Inboxes
Onboard as many team inboxes as you need at no extra cost
Automated Message Assignment (Basic)
Automatically distribute incoming emails to available team members
Basic Workflow Rules
Set simple automation rules to streamline email handling
One-Click User Availability Control
Instantly update availability to ensure emails are routed to active users
Unanswered Message Alerts
Get notified when an email remains unanswered for too long
Automated Message Assignment (Advanced)
Assign emails based on advanced criteria like workload balancing and reply-based assignment
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Backup Assignees
Set complex automation rules with fall-back assignments to prevent missed emails
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Message Tag Alerts
Receive alerts when emails with specific tags sit unanswered for a custom period of time
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Message Tagging
Organize and classify emails with custom tags for reporting and tracking
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Conversation History
View the full email thread history for context with ongoing discussions and activities
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Message Snooze
Temporarily snooze emails and resurface them at a scheduled time to optimize workflow
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Message Templates
Create and use centralized, pre-written responses to accelerate and personalize email replies
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Categorize Messages
Use rules to apply categories to emails for organization and visual purposes
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User Schedules
Define working hours for accurate email routing and reporting
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Analytics & insights

Real-Time Performance Dashboard
Gain instant insights into team inbox activity with live metrics on email volume, response times, and workload distribution
Mailbox Reply Time Performance Report
User Reply Time Performance Report
Open Message Detail Report
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Alert Detail Report
Monitor threshold breaches in real time, including unanswered and unassigned alerts, with the ability to drill down into conversation history and message details
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User Schedule Report
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Mailbox Closed Time Performance Report
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User Closed Time Performance Report
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Mailbox Domain Performance Report
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Service Level Reporting
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Additional Dashboard Gauges
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Emailgsitics customer support

Support For Multiple Time Zones
Complimentary Training and Onboarding
Free 2-hour training session to help you get started with our product
Dedicated Success Manager
Ongoing Refresher Training
Refresher training as needed, ensuring you stay up-to-date with our product's features

Advanced automation & integration

Reporting API
Reporting API allows you to automatically pull data from certain Emailgistics reports and visualize it alongside your other KPIs, giving you a comprehensive view of your team's performance
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Received Message Webhooks
Streamline your workflow by applying bulk rules and tags via the webhook
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Smart Alias Reply
Allows teams to work from a single shared mailbox while sending and replying from multiple alias addresses, ensuring that replies come from the original address the email was sent to
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Multi-Mailbox Triage
Enables organizations to route emails to specific teams based on message type, while maintaining a single outward-facing email address, with replies from different teams coming from the central email address.
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1 in 3 customers considers switching companies after just one bad experience

Invest in your email management with Emailgistics to protect your bottom line.

 Trusted by world-class teams in finance, manufacturing, and more

Frequently asked questions

Answers to your pricing and trial questions.

Free Trial

We want to set you up for success. Once you’ve submitted the form to Get a Demo, our Sales team will reach out to book a demo tailored to your unique business needs.

Get a Demo

If you choose to go forward with the trial, a call is scheduled to assess specific needs, define goals, and plan the onboarding of Emailgistics for you to use risk-free for 14 days. When you’ve completed our onboarding checklist, your team can be fully operational in just 30 minutes.

Onboarding Check List

We’ll ensure a smooth implementation and will provide training and support throughout your trial.

Yes. Emailgistics operates within Microsoft 365, meaning your emails never leave your secure Outlook environment. We do not store your messages, and all interactions remain encrypted within Microsoft’s infrastructure.

During the 14-day free trial you get access to all Pro features, including advanced workflow rules with backup assignees, tagging, conversation history, SLA reporting, and many more tools to enhance your team’s productivity.

As well, the Emailgistics Customer Success and Support teams are available to you throughout your trial period.

No, you will only be required to produce your credit card information when you upgrade to a paid subscription.

Before your trial expires, we’ll reach out to remind you of the upcoming end date. You can upgrade to a paid subscription at any time during the trial by choosing a plan and entering your billing information in your Emailgistics admin center.

Upgrading Your Subscription

If you decide not to move forward after the trial, we’ll help you with the offboarding process and suspension of your account. No surprise fees or extra charges.

Pricing & Payments

No there’s not. Emailgistics offers a guided onboarding experience for your team(s) at no extra cost. Our Customer Success team will work with you to assess your business needs and goals, and will implement Emailgistics at a pace suited to your organization.

Yes! You can now purchase your Emailgistics subscription and handle payments in the Microsoft Azure Marketplace. This is particularly appealing to businesses with a Microsoft Azure Consumption Commitment (MACC) to fulfill.

Emailgistics currently accepts payments via credit card in US Dollars.

Payments on Emailgistics are processed through Stax Bill. Your credit card details do not reach our servers and are not stored by us. Stax Bill adheres to PCI DSS compliance standards.

Subscription

Yes, you pay-as-you-go with Emailgistics. If you add a user or upgrade your plan, the changes will be pro-rated for the remainder of your billing cycle. If you downgrade your plan, you’ll retain access to advanced features until your next billing cycle, when the change takes effect.

You can cancel your Emailgistics subscription anytime during your trial or subscription. We do not have cancellation fees, but if you do decide to cancel during your subscription, you will be billed for the current billing cycle.

Yes, once you have canceled your Emailgistics subscription, you can offboard your account from the admin portal, which will erase all account-related data and configuration. Our support team can assist you with this process if needed.

Yes. You can export your Emailgistics analytics data before offboarding your account.

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Still have questions?

Our sales team will ensure you’ve got all the information you need to make a sound decision.