When it comes to choosing the right suite of productivity tools for your small business can be a tough decision. Microsoft 365 and Google Workspace (formerly known as G Suite) offer a wide range of features and benefits, but which one is the best fit for your business? In this blog post, we’ll take a closer look at Microsoft 365 vs. Google Workspace and why we believe that Microsoft 365 is the better choice for small businesses.

Microsoft 365 and Google Workspace Features

First, let’s look at the core features of both suites. Microsoft 365 offers a full suite of productivity tools, including Word, Excel, PowerPoint, and Outlook, as well as cloud-based versions of these apps and additional tools such as OneNote and OneDrive. These tools are essential for small businesses and are widely used, making it easy for employees to adapt and use them with minimal training quickly. On the other hand, Google Workspace offers a similar set of tools with Google Docs, Sheets, Slides, and Gmail. While these tools are also widely used and can be powerful, they have a different level of functionality than Microsoft 365’s tools, which can limit the productivity of small businesses.

Team collaboration Tools

Both Microsoft 365 and Google Workspace offer robust features regarding collaboration and teamwork. However, Microsoft 365 offers a more seamless collaboration experience. With Microsoft 365, team members can easily co-author documents in real-time, track changes, and even work together on a single document at the same time. This allows for a more efficient and productive workflow, as team members can quickly make changes and share ideas without waiting for others to finish working on a document. Google Workspace, on the other hand, can be clunky regarding real-time collaboration and lead to confusion and delays. It’s not uncommon to experience errors while working on a document simultaneously, slowing down the team’s productivity.


Another advantage of Microsoft 365 is its advanced security features. Microsoft 365 includes built-in security features such as multi-factor authentication, data encryption, and compliance with industry standards such as HIPAA and SOC2. These features provide an additional layer of security for small businesses and can help to protect sensitive data from cyber-attacks. While it has security features, Google Workspace is not as comprehensive as Microsoft 365’s, leaving small businesses more vulnerable to security breaches.

Customer Support

When it comes to customer support, Microsoft 365 offers a more comprehensive support system, with 24/7 phone and email support, as well as online resources and community forums. This allows small businesses to quickly and easily get help with any issues, which is essential for maintaining productivity and minimizing downtime. While it has support options, Google Workspace is less extensive than Microsoft 365’s, making it more difficult for small businesses to get the help they need.


In terms of pricing, both Microsoft 365 and Google Workspace offer similar pricing plans, with options for both monthly and annual subscriptions. However, Microsoft 365’s pricing plans can be more flexible and customized to meet your business’s specific needs. This allows small businesses to choose the plan that best fits their budget and needs, saving them money in the long run.


In conclusion, while both Microsoft 365 and Google Workspace offer many features and benefits, we believe that Microsoft 365 is the better choice for small businesses. Its seamless collaboration, comprehensive security features, and extensive customer support make it the clear winner. If you’re looking for a productivity suite that can help your small business run more efficiently and securely, Microsoft 365 is the way to go. It’s essential to evaluate and compare the features that are important to your business before making a decision. Still, when it comes to small businesses, Microsoft 365 offers a more complete and well-rounded solution. The familiar and widely used tools such as Word, Excel, and PowerPoint, combined with advanced security and collaboration features, make it a valuable investment for small businesses. Additionally, the flexibility in pricing plans and the comprehensive customer support system make Microsoft 365 an excellent choice for small businesses looking to improve their productivity and security.

Now What?

As a small business, choosing the right office suite is just the first step in maximizing productivity and collaboration. Another important aspect to consider is how you manage your team inbox. Emailgistics integrates seamlessly with Office 365, making it the perfect addition to your small business productivity stack. It allows for automation, tracking and managing customer support inquiries, and the ability to get metrics and insight on team performance, all in one place. With Emailgistics, you can streamline your team’s workflow, improve collaboration, and increase efficiency. Don’t just settle for an office suite. Elevate your small business productivity with Emailgistics.