Don’t waste time manually triaging your shared inbox
Delight customers with quick resolutions. Emailgistics intelligently automates email handling and maintains balanced agent workloads, helping your team deliver great service faster.
Route emails instantly
Personalize each interaction
Accelerate email replies
Get to work faster by auto-assigning emails
Distribute conversations to team members based on skills, round-robin, or availability for prompt responses. Set a max messages limit to prevent overloading agents.
Automate workflows with conditional triggers
Set up no-code rules and triggers that initiate actions based on email characteristics, ensuring effortless task assignment, prioritization, and timely responses.
Ensure consistency across teams and shifts
Ready to hand off to the next shift? Out of office? Redirect messages automatically and leave notes for the next agent, so that no message gets accidentally missed.
Key features for no-fuss workflow automation
From customizable rules to team-wide templates, discover the Emailgistics features that make delivering top-notch service easy.
Rules
Assign, auto-reply, and tag emails automatically based on content, sender, and more by creating unique rules.
Templates
Respond faster with pre-written responses or snippets. All templates are centrally housed and edited within Emailgistics, ensuring consistency across messaging.
Tags
Tag messages for workflow and reporting, either with rules or manually inside an email. Tags are integrated with Outlook categories for easy sorting of messages.
Outlook Integration
Minimize IT workload and extensive user training by keeping all messages within the secure and familiar M365 environment.
Intelligently handle every email to ensure no message goes unanswered
Book your custom demo and try Emailgistics free for 14 days–no credit card required.
Top-Tier Compliance
With Emailgistics’ SOC 2-compliant software, lighten IT workloads, simplify user training, and streamline processes while your team retains control over messaging in M365.
