Upgrade Add-in
Emailgistics Templates are here and ready for your team to use!
To use Emailgistics templates, you will have to uninstall and reinstall the Emailgistics add-in.
Below is an overview of Templates and how to uninstall and reinstall our Emailgistics Add-In!
Templates allow mailbox administrators to define commonly-used message content—complete messages or smaller building blocks—which then become available to be used by mailbox agents in the Emailgistics add-in.
Templates can include formatted text, images, and attachments. When composing a new message or a reply, the user simply clicks a template in order to add its content. Agents can view the whole list of templates available for the mailbox, filter them by name, and choose from a handy list of their own most-recently used templates.
The Templates feature is enabled in Outlook by a new add-in. Users will need to reinstall the add-in through their Outlook client in order to access Templates.
If your Emailgistics add-in was installed using O365 integrated apps by your IT team please reach out to Emailgistics support for an updated URL.
How to Uninstall an Outlook Add-in
Remove an Outlook Add-in in 3 simple steps.
- In Outlook, click Home > Get Add-ins on the ribbon.
2. Click My Add-ins
3. You should now see all your add-ins. Click the … on the adding you wish to remove and then select remove.
To reinstall the Emailgistics add-in please see: How to Install The Emailgistics Add-In
If users are using OWA this reinstall of the add-in will need to be done for the mailbox in OWA, please follow the instructions for OWA here.
If you have any questions or concerns please reach out to [email protected]
