Here are a few short videos to help you navigate Emailgistics’ various features.

How to use Emailgistics in Outlook

Learn how to manage your messages using Emailgistics in Microsoft Outlook.

Using the Emailgistics Outlook add-in

Get to know the Emailgistics interface inside of Outlook.

More about our Outlook Add-In here.

Using the automatic assignment feature

The ins and outs of setting up Automatic Assignment for Emailgistics.

Spotlight on reply assignment creation

Learn how to ensure replies are assigned to the current conversation owner.

Using the Assign to Previous Owner feature

This feature ensures conversational affinity between customers and users.

Create and edit user schedules

Learn how to create, edit and manage Emailgistics user schedules for your team.

Creating rules in Emailgistics

The how-to for setting up mailbox rules to process incoming messages.

Can’t find what you’re looking for? Check out our knowledge base or FAQ.