Welcome to Emailgistics’ support section. Here, you will find quick-reference documents to help you get started with Emailgistics, or to learn how to use all the different functions of the service.

Quick Start Guide: Setting up mailflow

Our self-service video tutorials walk you through some of the key features of Emailgstics, helping you to work out the best options for your organization when it comes to message assignment and distribution, reporting, workflow rules and more. 

End-User Video Tutorial: How to Answer Messages with Emailgistics

Administrator Video Tutorial: Automatic Assignment

Administrator Video Tutorial: Assign to Previous Owner

Administrator Video Tutorial: Rules

If you need to contact Emailgistics support directly, please call +1 (888) 502-1250 and select option 2.

Alternatively, please send an email to support@emailgistics.com with an outline of the issue you are having. If possible, provide screenshots of any error messages you have received.