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Privacy Policy


When you use our services, we’re collecting your personal data to support those services. Data privacy is important to us at Emailgistics. This Privacy Policy details our use of personal data and your privacy rights and choices available to you. Emailgistics is a Sub Processor, that collects, processes and uses data in accordance with the purpose and means of personal data processing agreed to with the Data Controller. The Data Controller includes our customers.

How we use personal data

Your data is collected to help us:

  • Automate inbound email management processing activities.

The automated processing activities have been subject to risk assessments to consider and mitigate adverse ethical implications of the automated processing.

Personal data we may collect

Emailgistics may collect one or more of the following types of data as a requirement for using our services:

  1. Name
  2. Contact information, primarily email addresses

In addition to the data above which may be requested or required when using our services, additional unsolicited data may be processed that is not reviewed by Emailgistics as part of the services provided. We will apply the same security and privacy protections as the solicited data above, which may not recognise any additional privacy risks of this data.

When we share your personal data

Your personal data may be shared with third parties under one or more of the following scenarios:

  • To the Data Controller in line with the agreed terms of service.
  • With the sub processors included in this policy, subject to the agreed terms of service and with a basis of processing in line with this policy.
  • To government agencies, regulators or law enforcement agencies with a lawful purpose.

    Your rights

    Your privacy rights are outlined below. For further details of these rights or to make a request from us related to these rights, please see the Privacy Requests and Contacts section below and contact us accordingly.

    The right to be informed. You have the right to be informed about the collection and use of your personal data, when the data is obtained by us.

    The right to access and amend your data. You can request a copy of your personal data through a data subject request. You can ask us to explain the means of collection, what data is being processed by us, and anyone that we share it with.

    The right to rectify your data. If your data is inaccurate or incomplete, you can ask us to rectify that.

    The right to data erasure. You can request we erase your data within 30 days. We will notify you if that cannot be completed or any implications of doing so for using our services.

    The right to transfer your data. You can have your data transferred from one system to another safely and securely.

    The right to restrict your data processing. You can request we restrict or supress your personal data to limit its use.

    The right to opt-in for sensitive data processing: For any highly sensitive personal data we may collect, we require your explicit consent to opt-in to us processing that data.

    The right to opt-in by a parent or guardian: We do not collect data from minors. You are required to be over the age of 16 in order to use our services.

    The right not to be subject to fully automated decisions: Where we use data for profiling or automated decision-making, we require explicit consent or appropriate safeguards for your rights, freedoms and legitimate interests.

    These rights are subject to the clauses of the relevant privacy regulations, legal requirements, public interest, and where the above rights may conflict with your use of our services. For any privacy concerns or to request further details of your rights, please see the Privacy Requests and Contacts section below.

    Sub-processors and locations

    Microsoft Azure Canada Microsoft Azure U.S.

    MongoDB Atlas (Running in Azure Canada data centres) MongoDB Atlas U.S. (Running in Azure U.S. data centres)

    Privacy requests and contacts

    For further information about our Privacy Policy or practices, or to raise any privacy requests or complaints in relation to your data, please contact us using the following methods: