Creating And Modifying Mailbox Schedule
Learn how to create and modify Mailbox Schedules to align your shared mailbox operations with your team’s availability. By defining open hours, you can ensure response times are tracked accurately within business hours for precise reporting. Additionally, Mailbox Schedules allow you to set up rules that apply during or outside of operational hours, enabling seamless workflows and SLA compliance. Discover customization options like daily scheduling and time zone settings to optimize inbox management for your team.