Adding the Add-in to OWA

System Requirements

Windows 10 or later machine with Powershell 5.1+

The Emailgistics add-in requires that the shared mailbox be opened in a separate Outlook window; it will not work correctly for mailboxes opened within your main Outlook window.

Prerequisites

You need to have Global Admin or appropriate permissions to manage Exchange Online.

: On your computer, open PowerShell. You may need to run it as an administrator.

: Use the Connect-ExchangeOnline cmdlet to connect to Exchange Online. You will need to enter your Office 365 or Microsoft 365 administrator credentials.

After successfully connecting, you can use:

 New-App -Mailbox [email protected] -URL https://c1.emailgistics.com/crm/add-in/manifest

To add the Outlook add-in to the shared mailbox. Make sure to specify the mailbox you want to add the add-in to and the URL:

 New-App -Mailbox [email protected] -URL https://c1.emailgistics.com/crm/add-in/manifest

It might take up to 24 hours for the add-in to become available in the shared mailbox. Once the add-in is active, users with access to the shared mailbox should be able to access and use the add-in in their Outlook web client

To access and utilize the add-in in Outlook Web App (OWA), please follow these steps:

Sign in to OWA using your user ID.
Click on your initials in the top right corner of the screen from the there Click on Open another mailbox.
Type in the name of the mailbox you wish to open (shared mailbox email address)
To use the add-in, choose a team inbox message, and then click on the three dots in the upper right corner of the message content pane. You can find the Emailgistics add-in in the list of available options. The add-in may also appear in the ribbon of an open message.