Module 2: Creating a user schedule for the first time

Once you have successfully created a user’s schedule, there are two options to configure a user’s availability: 

• The Availability Toggle (Emailgistics Starter and Pro plans)
  • In a simplistic on or off setting, availability can be individually toggled for each team inbox that a user is a member of. A user that belongs to two team inboxes can be available for one and unavailable for the other. A user can toggle their availability on/off in two places: the admin center or the Outlook add-in.
• User Schedules (Emailgistics Pro plan)
  • A user’s availability mode can be changed for each mailbox they are a member of. Select a mailbox and then a user, switch to Scheduled Availability and select your time zone. From there, the user’s daily schedule can be updated (including scheduled breaks). 

Both options can be accessed via the Emailgistics Outlook add-in or the admin centre.