Travel & Hospitality
Team Inbox Management is Smooth Sailing With Emailgistics
Have you ever had a guest’s query about their stay go unanswered because team members assumed someone else was handling it? Or perhaps you’ve faced the confusion of multiple reservation agents replying to the same customer. With Emailgistics’ suite of tools, you can supercharge your travel and accommodation team’s inbox from the comfort and familiarity of Microsoft Outlook. Try Emailgistics today!
Getting Started
Request a demo specific to your industry
Getting Started
Templates
It’s easy and fast to reply with pre-written responses or snippets.
Tags
Tag messages for workflow and reporting.
- Integrated with Outlook categories for easy sorting/grouping of messages
- Apply tags with rules or manually in Outlook
Rules
Handle emails automatically based on content, sender, and more.
- Assign, auto-reply, tag, etc.
- Use powerful regular expressions to match content
User Scheduling
Team members get assigned email only when they’re working.
- Detailed, per-user schedules
- Manual availability toggle also supported
Organized Workspace
An organized and efficient work environment within a shared mailbox allows users to focus on essential tasks.
Max Messages
Establish limits for automatic message distribution to each user to prevent them from becoming overwhelmed while simultaneously optimizing message throughput for the team.
Customer Satisfaction
Emailgistics has the key features you need to make your customers happy.
Customer Satisfaction
Assign email with powerful workflow rules and automatic distribution, removing the need to manually assign emails.
Team Collaboration
Assign certain emails to only the team members that have the skills to handle them by creating ad-hoc sub-teams within rules.
Metrics & Insights
Ensure the most urgent messages are always answered by routing emails to back-up teammates when an agent is unavailable.
