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Administration

Adjust user roles and manage permissions efficiently.

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To grant admin rights:

  • For system or billing admin: Click on users, select the user, and choose the role (Billing Administrator or System Administrator) in the top right.
  • For Mailbox Administrator: Click on Mailboxes, select the mailbox, choose the user under the users tab, and check the Mailbox Administrator role. You may also want to give them Mailbox Reports Viewer.

If you cannot download the user sync script, try the following: 

  • Change your browser or use an incognito browsing session. 
  • Check if the file is being blocked by security software or IT policies.