Need help?
Our support team has got you covered!

Getting Started

Need a bit of help right out of the gate? Our quick-start guide walks you through everything from set-up to rule creation, mailflow distribution to reports.

Knowledge Base

Search our more detailed documentation for help with such topics as user availability and scheduling, max messages, and configuring alerts.


We’ve compiled a list of questions our customers have asked the most. Short and sweet, these answers will have you on your way in no time!

Training Videos

More of a visual learner? We’ve got you covered! Our collection of video tutorials will explain various Emailgistics features in just a few minutes.

Our general support hours are from Monday-Friday, 9:00 AM to 5:00 PM EST. Email us at or call us at +1 (888) 502-1250 and select Option 2 for Support.

For more information on support and maintenance with Emailgistics, contact your account manager or email