by Mara Lach | Apr 2, 2020 | Productivity and Workflow, Technology and Innovation
Despite the evolution of technology and the multitude of channels available to businesses to communicate with customers email isn’t going anywhere. According to an independent survey “despite hype around new collaboration tools, Outlook remains the most used...
by Mara Lach | Mar 18, 2020 | Productivity and Workflow, Technology and Innovation
Directing email traffic of an Office 365 shared mailbox can be challenging. Delegating emails to the team is often a manual process that can take several hours per day depending on the email volume received. Team managers have two main options, both awkward and an...
