by Doug | Dec 9, 2019 | Customer Service, Productivity and Workflow
When it comes to transactional communication, nothing beats the capabilities of email. And in the corporate world, Microsoft Office 365 and Outlook dominate the landscape for email. Many organizations rely on “functional” addresses for emails to specific teams within... by Doug | Aug 27, 2019 | Customer Service, Productivity and Workflow
Emailgistics works within the framework of a Shared Mailbox in Microsoft Office 365. Many organizations that utilize some of the functionality of shared mailflow have set up their group email address as a User Mailbox rather than a Shared mailbox. Although this makes... by Doug | Jul 1, 2019 | Customer Service, Productivity and Workflow
Onboarding users and mailboxes to Emailgistics is a light-touch process for both users and administrators. A system administrator will need to set up the mailboxes for users as a one-time action, but no intervention is required on users’ end points, as the roll... by Doug | Jul 1, 2019 | Customer Service, Productivity and Workflow
Emailgistics comes packaged with two standard reports: a mailbox report and a user report. In addition, real-time information can be displayed on a dashboard which combines some elements from both reports. The mailbox report provides statistical information on the... 