by Mara Lach | Mar 18, 2020 | Productivity and Workflow, Technology and Innovation
Directing email traffic of an Office 365 shared mailbox can be challenging. Delegating emails to the team is often a manual process that can take several hours per day depending on the email volume received. Team managers have two main options, both awkward and an...
by Mara Lach | Dec 9, 2019 | Customer Service, Productivity and Workflow
When it comes to transactional communication, nothing beats the capabilities of email. And in the corporate world, Microsoft Office 365 and Outlook dominate the landscape for email. Many organizations rely on “functional” addresses for emails to specific teams within...
by Mara Lach | Aug 27, 2019 | Customer Service, Productivity and Workflow
Emailgistics works within the framework of a Shared Mailbox in Microsoft Office 365. Many organizations that utilize some of the functionality of shared mailflow have set up their group email address as a User Mailbox rather than a Shared mailbox. Although this makes...
