by Zack King | Mar 18, 2020 | Productivity and Workflow, Technology and Innovation
Directing email traffic of an Office 365 shared mailbox can be challenging. Delegating emails to the team is often a manual process that can take several hours per day depending on the email volume received. Team managers have two main options, both awkward and an...
by Doug | Dec 9, 2019 | Customer Service, Productivity and Workflow
When it comes to transactional communication, nothing beats the capabilities of email. And in the corporate world, Microsoft Office 365 and Outlook dominate the landscape for email. Many organizations rely on “functional” addresses for emails to specific teams within...
