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Email Management Posts
Streamlining Customer Service: For Logistics Companies
Logistics companies play a vital role in the supply chain but providing good customer service can often be challenging. With multiple points of contact, different departments and a high volume of inquiries, it can take some effort to ensure that customers promptly get...
Microsoft 365 vs Google Workspace: Guide For Small Business
When it comes to choosing the right suite of productivity tools for your small business can be a tough decision. Microsoft 365 and Google Workspace (formerly known as G Suite) offer a wide range of features and benefits, but which one is the best fit for your...
5 Ways a Team Inbox Management Tool Can Improve Your Team’s Productivity
You know the importance of good communication and collaboration as a team leader. But managing multiple inboxes, coordinating tasks, and responding to customer inquiries can be a time-consuming and overwhelming process. A team inbox management tool, like Emailgistics....
Tips for Managing Emails at Work
Work inboxes are full of emails, and managing these emails can be overwhelming. Whether it’s from newsletters or journals that we’re subscribed to or internal communication – reaching inbox zero seems next to impossible. It’s estimated that those working directly in...
How to Write a Formal Email
Struggling to find the right words to say for a formal email? Sometimes, you need to write a formal email for certain situations and interactions. It’s important that you use a professional tone and format when sending these emails. In this blog post, we’ll...
How to Reduce Email Overload
Some days the mountain of emails in your inbox can seem impossible to tackle. Email is the most common form of communication both internally and externally. However, this means that you’re getting more and more emails every day and the mountain continues to grow....
How to Reduce Email Response Time
Long response times can frustrate customers who are waiting on your team to help resolve an issue or answer an inquiry. Email response time is how fast you reply to customers’ emails, whether it’s with or without a solution. This includes sending out an email...
Transitioning from Gmail to Outlook Guide
Email is the most common form of communication for both internal and external teams and customers. Whether it is Gmail or Outlook, your email service provider makes a difference in how you sort and manage your emails. Although both Gmail and Outlook get the job...
Best Customer Apology Emails- Free Templates (2022)
Communicating mistakes and apologies to your customers aren't always easy, but sometimes it needs to be done. Communication is critical, whether it's regarding a bug in your software, a delay, or some other mishap. One of the first steps to right a wrong is...
Your Complete Guide to Distribution Lists
Many companies use distribution lists to save teams time and effort for both internal and external communication. A distribution list is an efficient way of sending emails to multiple recipients at once and saves the manual labour of having to type in each...
Best Business Email Closings
You have just finished writing an email and you're at the final step - a closing message. What exactly should you say to sign off the email? The email closing is just as important as the body of the email and you don't want your email to go unnoticed simply because of...
How to politely write a deadline reminder email
Still waiting on a reply back from someone and not sure how to approach the situation? Figuring out the right words can be tricky - but it doesn't have to be difficult. Emails often times go unanswered simply because there's too many of them. If you're waiting on a...
How to elevate your Outlook experience
Microsoft Outlook is an application that is used by everyone, every day. It's likely the first thing you open in the morning when you start work and the last thing you close before ending the day. Emailgistics not only easily integrates into Office 365, but it also...
Why You Should Be Using Auto Replies
Auto replies have become an important tool for many businesses. As the name would suggest, auto-replies are messages automatically sent following an incoming email. Most commonly used for out of office, vacation, or holidays. However, there is much more you can...
Best Professional Greetings for Email
Given that email is such a popular form of personal and professional communication, it is important to ensure you chose an appropriate professional greeting for your email. Whether you're emailing your colleague about an upcoming deadline or contacting a hiring...
Tips for Resolving Conflict Through Email
Communicating through email has its benefits and occasionally its downsides. Sometimes it can be difficult to understand your teammates and conflict can arise through email. Thankfully, with the right approach to resolving conflict through email, you can navigate...
Why You Should be Using Emojis in the Workplace
Emojis aren't exactly something new in the world, but they are in the workplace. Aside from the typical ":)" or ":(" that has been used before, as more millennials enter the workplace, a wide range of emojis are becoming increasingly popular. Workplace culture as a...
How to Write the Perfect Out-of-Office Reply
With the holidays quickly approaching you have probably started marking things off your to-do list in preparation for your time. Once you get your vacation time approved, it’s now time to start crafting the perfect out-of-office reply. And while it may seem like a...
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