Blog
Latest Post
The Science of Productivity: How to Hack Your Brain for Success
Productivity is the key to success in today's fast-paced world. Whether you're a student, a professional, or a business owner, being able to get things done efficiently and effectively is crucial for achieving your goals. But what is productivity, and how can you hack...
Streamlining Customer Service: For Logistics Companies
Logistics companies play a vital role in the supply chain but providing good customer service can often be challenging. With multiple points of contact, different departments and a high volume of inquiries, it can take some effort to ensure that customers promptly get...
Neurodiversity in the Workplace: A Guide to Thriving in Customer Support Roles
The field of customer support is ever-evolving and can be challenging for neurodivergent individuals. Neurodiversity refers to the diversity of human brains and how they process information, and it encompasses a wide range of conditions, including autism, ADHD, and...
Common Customer Communication Problems and How to Resolve Them
Communication is a key component of customer service. Customers rely on it to resolve their issues and get the help they need. The more you communicate with your customers, the better you understand their needs and expectations. But sometimes, communication can break...
Microsoft 365 vs Google Workspace: Guide For Small Business
When it comes to choosing the right suite of productivity tools for your small business can be a tough decision. Microsoft 365 and Google Workspace (formerly known as G Suite) offer a wide range of features and benefits, but which one is the best fit for your...
The Burnout Epidemic: Protect Your Employees from Burnout
Employee burnout is a serious issue that can have a negative impact on both the employee and the organization. Burnout is characterized by physical and emotional exhaustion, a loss of interest in work, and decreased job performance. It can lead to increased...
The Ultimate Guide to Overcoming Customer Success Challenges
Customer success is critical to any business as it directly impacts revenue and growth. It is a process of ensuring that a business’s customers are getting the most value from their products or services. However, it also requires a lot of effort and coordination from...
5 Ways a Team Inbox Management Tool Can Improve Your Team’s Productivity
You know the importance of good communication and collaboration as a team leader. But managing multiple inboxes, coordinating tasks, and responding to customer inquiries can be a time-consuming and overwhelming process. A team inbox management tool, like Emailgistics....
Tips for Managing Emails at Work
Work inboxes are full of emails, and managing these emails can be overwhelming. Whether it’s from newsletters or journals that we’re subscribed to or internal communication – reaching inbox zero seems next to impossible. It’s estimated that those working directly in...
GDI Increases Team Productivity and Cuts Response Time With Emailgistics
The GDI Group of Companies is formed of GDI Integrated Facility Services, Ainsworth Inc., Superior Sany Solutions, and Modern Canada. Together these four companies have created a one-call destination for not just facility maintenance, but multi-trade technical...
How to Write a Formal Email
Struggling to find the right words to say for a formal email? Sometimes, you need to write a formal email for certain situations and interactions. It’s important that you use a professional tone and format when sending these emails. In this blog post, we’ll...
How to Uninstall an Outlook Add-in
Remove an Outlook Add-in in 3 simple steps. In Outlook, click Home > Get Add-ins on the ribbon. 2. Click My Add-ins 3. You should now see all your add-ins. Click the ... on the adding you wish to remove and then select remove. Learn how to...
How to Follow Up with Customers
Customer follow-ups help create a relationship and ensure you deliver the best customer service possible. By following up with your customers, you’re showing them that you care about their experience and not just the sale at the end of the day. It’s no secret that...
How to Reduce Email Overload
Some days the mountain of emails in your inbox can seem impossible to tackle. Email is the most common form of communication both internally and externally. However, this means that you’re getting more and more emails every day and the mountain continues to grow....
Aviso Boosts SLA Success Rate for Multiple Inboxes with Emailgistics
Aviso Wealth is a national, integrated financial services company serving the wealth management needs of virtually all of Canada’s credit unions as well as a range of independent financial organizations. Aviso provides comprehensive services and solutions that empower...
How to Reduce Email Response Time
Long response times can frustrate customers who are waiting on your team to help resolve an issue or answer an inquiry. Email response time is how fast you reply to customers’ emails, whether it’s with or without a solution. This includes sending out an email...
Transitioning from Gmail to Outlook Guide
Email is the most common form of communication for both internal and external teams and customers. Whether it is Gmail or Outlook, your email service provider makes a difference in how you sort and manage your emails. Although both Gmail and Outlook get the job...
Emailgistics Now Available on Microsoft AppSource and in the Azure Marketplace
For Release 10:00 a.m. EDTJune 21, 2022 TORONTO, Ontario, Canada — June 21, 2022 — Emailgistics Corp today announcedits availability on Microsoft AppSource and in the Azure Marketplace, online cloudmarketplaces providing tailored line-of-business solutions. The...
Best Customer Apology Emails- Free Templates (2022)
Communicating mistakes and apologies to your customers aren't always easy, but sometimes it needs to be done. Communication is critical, whether it's regarding a bug in your software, a delay, or some other mishap. One of the first steps to right a wrong is...
See how Emailgistics can help your team deliver fast and reliable customer service!
1-888-502-1250Company
Follow Us On
