Read up on the latest tips and insights from the Emailgistics team

The Importance of Gratitude in the Workplace (with examples)

Research has shown that gratitude can have a huge impact on an individual’s happiness. According to a study by Harvard “In positive psychology research, gratitude is strongly and consistently associated with greater happiness. Gratitude helps people feel more positive...

5 Reasons Why Outlook Is Better Than Gmail for Business (2021)

Gmail vs. Outlook for Business  Email is one the most used forms of communication in the corporate world. So deciding which email clients to use is very important. Google’s Gmail and Microsoft Outlook are the two most used email providers worldwide. The question...

Newsletter October 2021

What’s new in Emailgistics We pushed a number of changes today. Here’s what's new: SLA reporting (Pro only) SLA reporting is now available in the Mailbox Performance and Mailbox Closed Performance reports. You can set a standard—or service level agreement (SLA)—for...

Top 5 Email Etiquette Tips for Business in 2021

There are over 3 million emails are sent every second. Due to the overwhelming number of emails sent daily, it can be challenging to keep up with email etiquette. We have curated a list of the top 5 email etiquette tips to improve your business emails ASAP. 1....

Outlook Add-In

Outlook Add-InConversation tools for easy team collaboration and increased productivity.Internal CommentsKeep everything inside Outlook. Conversation tools make it easy to comment on customer emails without forwards, CCs, or using external chat tools. This saves time...

5 Ways to Boost Customer Satisfaction

Here are five ways to boost customer satisfaction with key features from Emailgistics.AnalyticsKnow how efficiently you're servicing your customersReporting tools track trends and performance metrics by team inbox, user, and time period; providing insights to inform...

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How to use Outlook categories effectively

Outlook categories are often an underutilized tool for inboxes everywhere. When categories are put into action it's primarily to group messages or as a filter to help narrow your search. But today we want to share how you can use categories to organize your inbox for...

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How inbound email drives transactions

3 Ways to Maximize the Value of Shared Mailboxes This eBook explores the rise of email as a transactional platform for conducting business, and the extent to which most companies are under servicing it at the technology level. We’ll demonstrate the importance of...

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Why does my software have a hoof pick?

When I was a kid I saved up for ages to buy one of those Swiss Army knives. I still have it in my toolbox. I thought it was the coolest tool ever, and delighted in showing my friends what all the various parts did. A couple of the tools I didn’t use for their intended...

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