Read up on the latest tips and insights from the Emailgistics team

Best Professional Greetings for Email

Given that email is such a popular form of personal and professional communication, it is important to ensure you chose an appropriate professional greeting for your email. Whether you're emailing your colleague about an upcoming deadline or contacting a hiring...

Tips for Resolving Conflict Through Email

Communicating through email has its benefits and occasionally its downsides. Sometimes it can be difficult to understand your teammates and conflict can arise through email. Thankfully, with the right approach to resolving conflict through email, you can navigate...

Why You Should be Using Emojis in the Workplace

Emojis aren't exactly something new in the world, but they are in the workplace. Aside from the typical ":)" or ":(" that has been used before, as more millennials enter the workplace, a wide range of emojis are becoming increasingly popular. Workplace culture as a...

How to Write the Perfect Out-of-Office Reply

With the holidays quickly approaching you have probably started marking things off your to-do list in preparation for your time. Once you get your vacation time approved, it’s now time to start crafting the perfect out-of-office reply. And while it may seem like a...

How to Build Company Culture When Remote

The Importance of Company Culture  Company culture is quickly becoming one of the first things employees investigate when researching a company for a potential job application or accepting an offer. Everyone likes to work in an environment where they are going to...

Call Center Best Practices (2022)

For some customers, calling in and speaking to someone is the easiest and most convenient form of communication. But with so many calls coming in, how can you ensure that your team is following best practices?   Here are some tips for call center best...

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Why Your Team Inbox Needs Metrics and Reports

You use metrics and analytics in many aspects of your day-to-day life. Whether it is used to monitor your company website, the number of steps you average in a day, or screen time on your phone there are metrics for pretty much anything nowadays. Based on these...

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The Importance of Replying from a Team Mailbox

Email is the predominant form of communication for both internal and external requests. Especially in the business world, you might find that email is the most convenient way to get in touch with customers. Moreover, it is one of the easiest ways for your customers to...

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How to Manage Your Team Throughout the Holidays

With the holiday season right around the corner, an increasing number of employees are likely booking time off. This isn’t something new, however, businesses still struggle with managing teams throughout the busy holiday...

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