Team Inbox Management for Transportation and Logistics
Transportation and logistics businesses rely on timely and accurate communications to thrive. From presentation of customs documentation to clear a shipment across a border, to responding to a customer’s request for a quote for an LTL shipment, the go-to format for any transactional communication is email.
And time is of the essence, and oftentimes, the priority for handling a message will not be as simple as “first come, first served.”
Quickly get up to speed on customer interactions so you can solve any issues with competence.
Assign email with powerful workflow rules and automatic distribution, removing the need to manually assign emails.
All agents are kept up to speed with an audit trail that details when messages are received, assigned, commented on, replied to, snoozed, or archived.
Get started with the leading team inbox management software for transportation and logistics!