With increased visibility and automation, your team can accomplish more in less time.
Assign email with powerful workflow rules and automatic distribution, removing the need to manually assign emails.
Assign certain emails to only the team members that have the skills to handle them by creating ad-hoc sub-teams within rules.
Ensure the most urgent messages are always answered by routing emails to back-up teammates when an agent is unavailable.
User availability & schedules
Users continue working in Outlook across desktop, web, and mobile platforms using our simple Outlook add-in.
More on our Outlook Add-In here.
Emailgistics has the key features you need to make your customers happy.
Want to boost productivity and delight your customers?